20% Off Everything
Code: AUTUMN20
Description
Shipping Info
Return
Measuring Guide
Description

- Fabric Type: Double-Sided Chenille
- Material: 100% Polyester
- Fabric Weight: 518 gsm
- Fabric Width: 280 cm
- Light Blocking(Without Lining): 100% blackout when properly installed
- Sold As: Pair/Single (Made to Measure)
- Double-Sided Usability: Designed with no front or back, the curtain can be reversed without exposing backing, avoiding the rough reverse side of traditional single-sided curtains.
- Plush, Cloud-Like Texture: Dense short-pile chenille provides a soft, lofty, and skin-friendly feel for a luxurious tactile experience.
- Smooth, Graceful Drape: Hangs naturally without stiffness and resists wrinkling, ensuring a refined look and elegant silhouette.
- Heavyweight Premium Fabric: At 518 gsm, the dense polyester construction delivers full blackout, excellent insulation, and high-quality drape.
- Elegant & Versatile Style: Plush chenille complements modern, contemporary, minimalist, or classic interiors, enhancing any room with softness and sophistication.
- Washing:
- Hand Wash: Gently with cold water and mild detergent; lightly squeeze, do not wring.
- Dry Cleaning: Recommended, especially for heavy or grommet curtains.
- Machine Wash: Not recommended.
- Drying: Hang to air dry; avoid tumble drying to preserve drape and texture.
- Ironing / Steaming: Low heat on front side with a cloth, or use gentle steaming; avoid high heat.
- Do Not Bleach: Avoid harsh chemicals.
- Installation & Handling: Ensure rods support panel weight; handle gently and keep away from sharp objects.
Shipping Info
🚚 Shipping & Production
- Production: 2–5 working days
- Shipping from the UK: 7–12 working days
- Times are estimates; some orders may take longer. No refunds for delays.
- Need your order by a specific date? Contact support@joydeco.co.uk.
📦 Shipping Notes
- Delivery only on weekdays (excludes public holidays)
- Delivery may be longer during sales, holidays, or extreme weather
- We do not ship to military addresses or PO Boxes
🔍 Tracking
- Tracking number emailed once shipped
- Carriers: DHL, FedEx, UPS, TNT
💰 Import Duties
- Customs fees vary by country and are not included in pricing
🛡️ Shipping Protection (Optional)
- Covers loss, damage, or non-delivery
- Claims must be submitted within 90 days
- Refunds available before dispatch; no refunds once your order has been shipped
🔗 Full details: Shipping Policy
Return
🛑 Please check before ordering:
- Most items cannot be returned for personal reasons (e.g., changed mind, size fits but not suitable, color not as expected).
- Entitled for return or exchange only if you received the wrong item or wrong lining type. Photos and a brief explanation are required.
⏰ Return Window:
- Requests must be submitted within 30 days of receiving your order.
💰 Refunds & Fees:
- Return shipping cost is paid by the customer.
- Refund = 80 % of your order value (deducting handling, packaging, and shipping fees).
⚠️ Important:
- Contact support@joydeco.co.uk before returning or exchanging.
- Do not refuse delivery or send the package back to the original address without confirmation.
💌 Need Help?
- Email our customer service: support@joydeco.co.uk
🔗 Full details: Refund Policy
Measuring Guide
Simplify your curtians measuring process with our easy-to-follow tips. Make sure your curtains fit perfectly!
Steps:
- Measure Your Curtain Rod or Track.
- Measure the Curtain Dorp.
- For curtain rods or tracks, measure from the top of the rod or track to your desired curtain endpoint.
- For curtain rings or track gliders, measure from the bottom of the ring or glider to your desired curtain endpoint.
- Double-check your measurements before ordering.
🔗 For detailed measurement tips: Measurement Guide
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