Sutton No-Drill Blackout Roller Blind

🚚 Shipping & Production

• Production: 2–5 working days
• Shipping from the UK: 7–12 working days
• Times are estimates; some orders may take longer. No refunds for delays.
• Need your order by a specific date? Contact support@joydeco.co.uk.

📦 Shipping Notes

• Delivery only on weekdays (excludes public holidays)
• Delivery may be longer during sales, holidays, or extreme weather
• We do not ship to military addresses or PO Boxes

🔍 Tracking

• Tracking number emailed once shipped
• Carriers: DHL, FedEx, UPS, TNT

💰 Import Duties

• Customs fees vary by country and are not included in pricing

🛡️ Shipping Protection (Optional)

• Covers loss, damage, or non-delivery
• Claims must be submitted within 90 days
• Refunds available before dispatch; no refunds once your order has been shipped

🔗 Full details: Shipping Policy

🛑 Please check before ordering:

• Most items cannot be returned for personal reasons (e.g., changed mind, size fits but not suitable, color not as expected).
• Entitled for return or exchange only if you received the wrong item or wrong lining type. Photos and a brief explanation are required.

⏰ Return Window:

• Requests must be submitted within 30 days of receiving your order.

💰 Refunds & Fees:

• Return shipping cost is paid by the customer.
• Refund = 80 % of your order value (deducting handling, packaging, and shipping fees).

⚠️ Important:

• Contact support@joydeco.co.uk before returning or exchanging.
• Do not refuse delivery or send the package back to the original address without confirmation.

💌 Need Help?

• Email our customer service: support@joydeco.co.uk

🔗 Full details: Refund Policy

Simplify your blinds measuring process with our easy-to-follow tips. Make sure your blinds fit perfectly!

Steps:

1. Measure the width of the window frame.
2. Measure the drop from the top of the window frame to the sill or desired length.
3. For Inside Recess blinds, subtract a few millimeters for clearance.
4. For Outside Recess blinds, add extra width/drop for full coverage.
5. Double-check your measurements before ordering.

🔗 For detailed measurement tips: Measurement Guide